All posts by Gordon Walter

The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization


By Jacob Morgan

Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees.  This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work.

The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working.  Conventional management models must be replaced with leadership approaches adapted to the future employee. Organizations must also rethink their traditional structure, how they empower employees, and what they need to do to remain competitive in a rapidly changing world.

This is a book about how employees of the future will work, how managers will lead, and what organizations of the future will look like.
The Future of Work will help you:

  • Stay ahead of the competition
  • Create better leaders
  • Tap into the freelancer economy
  • Attract and retain top talent
  • Rethink management
  • Structure effective teams
  • Embrace flexible work environments
  • Adapt to the changing workforce
  • Build the organization of the future
  • And more

The book features uncommon examples and easy to understand concepts which will challenge and inspire you to work differently.

The 2-Hour Job Search – Using Technology to Get the Right Job Faster

The 2-Hour Job Search – By Steve Dalton

By Steve Dalton

The 2-Hour Job Search shows job-seekers how to work smarter (and faster) to secure first interviews. Through a prescriptive approach, Dalton explains how to wade through the Internet’s sea of information and create a job-search system that relies on mainstream technology such as Excel, Google, LinkedIn, and alumni databases to create a list of target employers, contact them, and then secure an interview—with only two hours of effort. Avoiding vague tips like “leverage your contacts,” Dalton tells job-hunters exactly what to do and how to do it. This empowering book focuses on the critical middle phase of the job search and helps readers bring organization to what is all too often an ineffectual and frustrating process.

The Employee Experience Advantage

The Employee Experience Advantage By Jacob Morgan

By Jacob Morgan

Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don’t

Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it…until now.

How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce.

Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work.

Readers will learn:

  • The trends shaping employee experience
  • How to evaluate their own employee experience using the Employee Experience Score
  • What the world’s leading organizations are doing around employee experience
  • How to design for technology, culture, and physical spaces
  • The role people analytics place in employee experience
  • Frameworks for how to actually create employee experiences
  • The role of the gig economy
  • The future of employee experience
  • Nine types of organizations that focus on employee experience
  • And much more!

There is no question that engaged employees perform better, aspire higher, and achieve more, but you can’t create employee engagement without designing employee experiences first. It’s time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.

Is Your Body Language Helping Or Hurting You in the Interview?


Have you ever looked at your friend and known exactly what they were thinking, without them saying a word? Their face and body language spoke a thousand words. What you say during your executive job interview, obviously plays a huge role in determining whether you get the job. In the same way, your body language is communicating, as well. You’ve worked hard to optimize your LinkedIn profile to get noticed and, eventually land an interview, so learning some body language tips will help you succeed once you get there. Here are some of the top executive interview tips people don’t think about, but should.

Trust is Communicated Through Eye Contact

Eye contact is crucial. It establishes trust. Always make eye contact with your interviewer. People who don’t make good eye contact might have something they’re hiding. Of course, try to avoid staring as much as possible, so looking away occasionally will reduce some awkwardness.

Show Confidence With a Firm Handshake

When meeting your interviewer, give them a strong handshake. This shows them you are confident, even if you don’t feel it inside. Practice with peers or family members if you have to. A good handshake is memorable to an interviewer, since it’s likely the first in-person impression they have of you.

Good Posture is Important

Your mother was right. Posture is important. No interviewer wants to see a slouch in the chair across from them. Slouching or posture other than sitting up straight shows you may not be too interested in the job. Even worse, slumping in your chair may indicate a lack of confidence, no matter how strong your executive profile is.

Try to be Natural

It’s normal to be nervous when thinking about the interview. Being prepared helps reduce this nervousness. But too many people spend way too much time studying interview questions and rehearsing their answers. While this is good to an extent, studying too hard can make you sound unnatural. If you used an executive resume writer to polish up and make your resume sound natural, translate some of their tips for your interview. Things like nodding and smiling are natural gestures, so don’t hold them back. The hard part is noticing the gestures you make as a nervous habit, so be careful not to use them to the point where they become unnatural.

Professional Resume Services does much more than simply write resumes. We can help you by giving advice on how to land interviews, what to do in interviews, and even how to optimize your LinkedIn profile, just to name a few. Be sure to reach out to us if you need any assistance with any aspect of your executive job search.

Erin Kennedy, CPRW, CERW, BS/HR, is a Certified Professional Resume Writer/Career Consultant, and the President of Professional Resume Services She is a nationally published writer and contributor of 8 best-selling career books and has achieved international recognition following yearly nominations of the prestigious T.O.R.I. Award.

Almost Hired


By Jackie Ducci

When you apply for a job but fail to get an interview, call back, or offer, no one tells you why. The fact is, most job seekers are unwittingly making critical mistakes at every stage of the hiring process–because the job-seeking advice they’ve always been told is just plain wrong. The unfiltered truth about how hiring decisions are really made is about to be exposed.

In Almost Hired, Jackie Ducci shares over a decade of real-world insight into recruiting and hiring. She shares insider knowledge of how to stand out at every stage of the process, from submitting your application through accepting an offer.

Whether you’re a first-time applier, considering a career change, re-entering the workforce, or just plain struggling to gain traction in your job search, this book will help you zoom past the competition to hear those magic words: “You’re hired!”

What Color Is Your Parachute – Job Hunters Workbook


By Richard N. Bolles

This interactive companion to the career classic What Color Is Your Parachute? is a helpful tool for recent grads, workers laid off mid-career, and people searching for an inspiring work-life change. Featuring the Flower Exercise, Party Exercise, Transferable Skills Grid, and more of Richard Bolles’s helpful charts and activities, this workbook allows job-hunters to roll up their sleeves and discover their unique interests, passions, and dreams that will give them, once completed, a picture of their dream job.

How to Remain Relaxed During a Panel Interview


Tip 1: Research.

There are many avenues for research prior to attending an interview. Ideally, much of the research can be undertaken even before you have submitted your application. The balance can be undertaken when you know with whom you will be interviewed.

Your research may begin by finding out as much as you can about the company as well as the industry in which it operates. You want to know the key facts about the company, as well as any potential problems it might face. You will also want to identify what opportunities the company might be interested to tap into. The deeper you engage in research on the company and the industry it operates in, the greater your ability to identify potential problems and opportunities for that company. From there, you can consider how your unique set of KSAs (knowledge, skills and abilities) can be utilised to help the company overcome its problems and tap into potential opportunities. This component of your research can be undertaken before you even submit your application. The discussion you may have arising from this component of your research will enable you to really shine in the interview.

Once you have been formally invited for an interview, you can ask for the names of each member of the interview panel. With this information to hand, you are in a position to Google interviewers by name with a view to identifying any interests you may share. You may also want to identify accomplishments, publications and/or advocacy panel members may have been involved in. You can drill down into the aspects you most admire about each panel member. The knowledge you pick up about each panel member will go a long way to building a bridge between yourself and them.

Tip 2: Rehearse

Rehearse the interview with a trusted friend, family member or career counsellor. Doing so will give you a great deal of feedback on how you come across in an interview setting. Knowing how you come across, and having the opportunity to hone your answers will go a long way to helping you remain calm in the interview setting.

Another way of honing your interview skills is by applying for roles that you have no intention of accepting (i.e., “practice interviews”). In so doing, you can focus on developing your interview technique in a safe setting: Safe, in the sense that you do not care whether or not you are offered the role. The skills you develop by attending practice interviews will translate to being more comfortably relaxed and able to put your best foot forward at those crucial interviews.

Tip 3: Prepare

Prepare your outfit, materials and accessories the night before. In this way, you will feel more calm and relaxed, knowing that everything you need is ready to go. Whatever you need to bring with you on the day can be carried on your left side, leaving your right hand free to shake hands upon arrival. Doing so will leave you feeling organised and professional and will make a positive first impression.

Tip 4: Calm and Relax Yourself

It is useful to take the time to do some quiet deep breathing before you go into the interview itself. If you are travelling on public transport, you can do this while you travel. If you are driving, you can do so after you have parked your car safely. All you need to do is place your hands on your lap and do some quiet deep breathing for 5-10 minutes. If you have the time, you will find it even more beneficial to do it for 20 minutes. With each deep breath you take, your whole body receives extra oxygen where it counts. You will find that you feel more relaxed, calm, centred, empowered, invigorated and energised. You will also feel like the strongest and most confident version of yourself. That feeling will carry with you into the interview room.

Tip 5: Smile

You will find it helpful to smile at everyone you meet: The receptionist, each staff member with whom you cross paths, any contractors or clients that are onsite, the person who escorts you to the interview room, as well as each member of the interview panel. You will find that the more you smile, the more smiles come back to you. And, the more smiles that come back to you, the more relaxed and collegial the interview will feel like. So, be sure to smile often. At the very least, you can smile before answering each interview question.

At the end of the day, you can feel calm and relaxed, no matter how many people are interviewing you for that highly coveted position.

Do you want to know more? See my ezine article on “How to Handle the Stress of an Interview”. You will also find more articles on this, and related, topics on both my websites:

Wait, How Do I Write This Email?


By Danny Rubin

In his award-winning guide, communications expert Danny Rubin provides more than 100 email/document templates for networking and the job search. With each template, Rubin saves you time and takes the stress out of professional email writing.
Wait, How Do I Write This Email? is a perfect resource for people who need to build relationships and grow into careers. It’s also used in high schools, colleges, workforce development programs and even the Pentagon as part of in communications courses for senior-level personnel.
Page after page, Rubin offers detailed instructions for networking (ex: how to contact alumni from your school) and the job search (ex: how to apply even if the company has no openings at the time).
He also includes smart LinkedIn templates, memorable handwritten notes, the outline for a powerful one-page resume and a fresh cover letter strategy with a focus on storytelling.
The second edition includes:
– Four sets of classroom activities & teacher notes that correspond with select templates in the book (topics are networking, job search, LinkedIn and writing skills)
– Updates to instructions for sending private LinkedIn messages
– Updates to the email template on how to turn down a job offer

You Majored in What? Designing Your Path From College to Career


By Katherine Brooks

So what are you going to do with your major?”

It’s an innocent question that can haunt students from high school to graduate school and beyond.

Relax. Your major is just the starting point for designing a meaningful future. In this indispensable guide, Dr. Katharine Brooks shows you a creative, fun, and intelligent way to figure out what you want to do and how to get it—no matter what you studied in college. You will learn to map your experiences for insights into your strengths and passions, design possible lives, and create goals destined to take you wherever you want to go. Using techniques and ideas that have guided thousands of college students to successful careers, Dr. Brooks will teach you to outsmart and outperform your competition, with more Wisdom Builders and an easily applied career development process.

No matter what career you aspire to, You Majored in What? offers a practical, creative, and successful approach to finding your path to career fulfillment.

It’s a Job Search Jungle Out There


“It’s a jungle out there
Disorder and confusion everywhere
No one seems to care
Well I do
Hey, who’s in charge here?
It’s a jungle out there”*

So goes the opening song for the popular TV show “Monk®.”  Always referred to as “Mr. Monk” or just plain “Monk,”  Adrian Monk was a private detective working as a consultant to the police.  His numerous compulsive habits and phobias compounded life but never stopped him from solving the case.

The Monk song perfectly describes the situation faced by many people entering the job market after years with the same employer.  The job search process does seem like a “jungle out there” and can be a scary, confusing place.  Many selection processes come across as cold and insensitive, where “no one seems to care.”  When facing a panel interview situation, the candidate may wonder “Hey, who’s in charge here?”

The knowledgeable professional Resume Writer and Job Coach is someone who knows.  He/she is expert at helping people navigate the challenges presented by contemporary hiring processes.  They can help you find “who’s in charge” and connect with that person on LinkedIn.  They know how to field a competitive resume, master those pesky job interviews, and emerge with the offer to a new position and a bright future.  Don’t face the job search “jungle” alone.

So who cares?  Nobody cares like the professional Job Coach and Resume Writer.  Let them be your guide.
Submitted by Gordon Walter
*Monk lyrics by Randy Newman, All Rights Reserved